Competition Kaka Refund Policy

Competition Kaka Refund Policy

Welcome to Competition Kaka, an online platform offering a wide range of courses for government competitive exams in India and other virtual products. We value your trust and are committed to providing you with a seamless learning experience. Our Refund Policy is designed to ensure transparency, fairness, and satisfaction for all users.

1. General Refund Policy

Competition Kaka offers a 100% satisfaction guarantee within the specified refund period for our courses and virtual products. We understand that circumstances may change, and you may have reasons to request a refund. However, please review the following guidelines before initiating a refund request:

2. Refund Eligibility

– Course Refunds : You are eligible for a full refund within 48 hours from the date of purchase if you meet the following criteria:

– You have not accessed or completed more than 10% of the course content.
– The refund request is made within the specified refund period.

– Virtual Product Refunds : For other virtual products (e.g., mock tests, study materials), you are eligible for a full refund within 2 days from the date of purchase if the product has not been downloaded or accessed.

3. Refund Process

To request a refund, please follow these steps:

– Login: Log in to your Competition Kaka account.

– Refund Request:  Navigate to the “Refund Request” section in your account settings.

– Fill Out Form: Complete the refund request form, providing the necessary details, including the reason for your refund request.

– Review: Our team will review your request within 14 business days.

– Confirmation: Once your request is approved, we will initiate the refund process through the same payment gateway used for the original purchase (e.g., Razorpay, PayPal, Stripe).

– Processing Time: The time it takes for the refunded amount to appear in your account may vary depending on the payment gateway and your bank’s processing time.

4. Exceptions

– Course Completions: If you have completed more than 10% of the course content, you will not be eligible for a refund.

– Virtual Products: Once a virtual product has been downloaded or accessed, it is non-refundable.

5. Contact Information

If you have any questions or concerns about our Refund Policy, please contact our customer support team at [email protected] or c[email protected]  . We are here to assist you and address any issues promptly.

6. Changes to the Refund Policy

Competition Kaka reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all transactions made after the effective date of the updated policy.

By using the Competition Kaka platform, you acknowledge and agree to this Refund Policy. Please review this policy periodically for updates.

Thank you for choosing Competition Kaka for your learning needs. We are dedicated to helping you succeed in your competitive exams and look forward to serving you.